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Client Support

Lela is dedicated to serving its school clients and always strives to offer the best service. Please contact your marketing representative directly or Lela's Client Service department at the following numbers:

Lela's Client Service Department

Email Lela

Ann Carmichael
Marketing Representative

Christie Smith
Marketing Representative


Hours of Operation

Monday–Thursday, 8:30 a.m.–5:30 p.m. CST
Friday, 8:30 a.m.–5:00 p.m. CST

Edfinancial Services

School Hotline: 888-337-6884
Borrower Hotline: 866-273-4138


College Planning Center

2237 South Acadian Thruway, Suite 603

Hours of Operation

Monday- Friday, 8:30 a.m.-4:30 p.m. CST